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Submit Taobao or Tmall products, and Greetbuy purchases according to your order details and updates the processing status.
Paste a product link, review the product information, select options, add it to your cart, and submit the order.
Buy smaller quantities from one or several stores and manage receiving and later dispatch together.
We help confirm color, size, model, stock, dispatch time, and other order details.
View orders, arrivals, and warehouse status from different Taobao stores in one account.
When a visible issue is found, we report it and help discuss a return, exchange, or another solution under the seller's rules.
We check received parcels, products, and order quantities and record visible exceptions.
We check visible issues under our standard inspection process and provide 1–10 free inspection photos for your confirmation.
Products can be stored at the Greetbuy warehouse free for up to 90 days while other orders or suppliers arrive.
We consolidate parcels, optimize volume where appropriate, and pack with suitable protective materials.
We compare available shipping options by destination, timing, cargo type, and budget, then arrange dispatch.
Taobao and Tmall suit personal shopping, distinctive consumer products, single items or small batches, and combined purchases from multiple stores.
1688 is better suited to wholesale orders, larger quantities, factory supply, and business purchasing with volume-based pricing.
View 1688 Agent ServicesRich product variety.
Full of unique, creative, and handmade products.
A wide range of products and price points; actual quality and pricing depend on the seller listing and the goods received.
No minimum order quantity.
Buy for yourself.
Buy for your friends/family.
Buy for your own online/offline store.
Drop shipping.
Taobao.com(B2C+C2C) enjoys high brand awareness in China and is highly popular internationally. Like eBay, Amazon, and Lotte, Taobao dominates the online shopping markets in their respective countries.
Taobao.com is affiliated with Alibaba Group, the largest online shopping e-commerce platform in China. Taobao has a wide range of products, from clothing, shoes, and hats to trendy toys, customized cosplay clothing, and specialty handicrafts. You can find low-priced, high-quality, and distinctive products that cannot be found in any other region/market/platform on Taobao.
Taobao mainly targets individual users in the Chinese Mainland market, and most Taobao sellers do not support international logistics. Taobao English is primarily aimed at overseas consumers and enterprises.
First, if you buy multiple products from different Taobao sellers, you must pay international shipping fees for each order. But Greetbuy can combine all your items into one package for shipping, and you only pay one international shipping fee, which can help you save a lot of money.
Secondly, Greetbuy has many international logistics service providers who have cooperated for years. They can significantly discount international freight, which is almost impossible if you buy it yourself.
Third, we will carefully check your product before shipping to ensure its quality, and if the product is defective, we will help you exchange or return it. That can minimize your losses.
No, Greetbuy doesn't charge extra. We can help you negotiate any issues with the seller, such as changing sizes, changing colors, returning goods, applying for refunds, etc. We'll do our best to help, but can't guarantee the outcome.
Yes, if your product is out of stock after the first payment, we will refund you the corresponding fee, including the cost of the product + domestic fee + product service fee.
Read the purchasing guide for the order process, or contact us about special products and shipping requirements.
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